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Chances are excellent that there’s a Donaldson® solution already available to your question. If there isn’t, contact our experts to work with you to find one. Take a moment to see if your question has been already asked and review its solution.

I have several different models of Donaldson dust collector in my factory. How do I find out what is the operating pressure limits and operating temperature range for these dust collectors?
For most Donaldson Dust Collector models, information on operating pressure limits and operating temperature range can be found in the respective Donaldson Installation and Operation Manual.

Recommendation: Contact your local Donaldson Sales Office/Representative for assistance.

Effluent is visibly seen exiting the clean air outlet of my Unicell Dust Collector after I have replaced the old filter elements with new ones. Please advise what is the possible problem
There are a few possible cause of this. Generally, you check whether the new filter elements are properly inserted into the seal frames. Also the new cartridges should be inspected for any damage. Damaged filter elements must be replaced.

Recommendation: Refer to the Donaldson Installation and Operation Manual for guidelines on maintenance or contact your local Donaldson Sales Office/Representative for assistance.

I wish to purchase some replacement filter bags for my Unimaster Dust Collector. How do I know what is the existing filter media in my dust collector?
Contact your local Donaldson Sales Office/Representative and furnish them with the serial number of your dust collector.

Recommendation: For the purchase of any spare parts, it is advisable to contact your local Donaldson Sales Office/Representative and furnish them with the serial number of the dust collector.

What if I cannot locate/find the serial number on the dust collector?
Contact your local Donaldson Sales Office/Representative and furnish them with more information e.g. application, type of dust and operating temperature.

Need Assistance?
On filtration-related questions, product information, performance data, instructions or specifications call us at +65 6311 7373 or email us at dfap.ifs@
donaldson.com.sg.